Returns & Exchanges Policy

At Infa Group, we want you to be completely satisfied with your fashion purchase. If you are not entirely happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return.

2

Prepare the Package

Place the items in their original packaging with all tags attached, ensuring the garments are unworn and in original condition.

3

Ship the Items

Print your prepaid shipping label and drop off the package at any authorized courier location near you.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing